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Everything related to buyer personas

Monthly Archives: January 2014

4 Steps To A Compelling B2B Brand Story

One of my favorite authors is David McCullough.  His award winning books, some winning the Pulitzer Prize, have included 1776, John Adams, Truman, and The Greater Journey.  He has become an American treasure and true master at historical storytelling.  David McCullough is one of America’s most revered authors and historians.  Captivating millions of readers across the globe. What has made David McCullough special is his meticulous research and narrative storytelling.  Going at great lengths, taking years, to research historical events as well as to interview people who were there.   Combing through and reading stacks of letters.  As well as finding…

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Tony
Article by Tony Zambito

Why B2B Should Invest In Branding (And What Happens When You Do Not)

When the financial crisis hit in 2008, a certain word went missing in business.  And, another word became all too powerful.  The word, invest, and the inertia behind it lost traction in B2B business.  Rocked by the financial crisis, many plans were shelved.  Collecting dust.  The word, cut, became dominant in business vocabulary. A few short years later, B2B business leaders in the C-Suite are waking up from this slumber of cost cutting and extreme focused on tactics.  For some, it was a matter of necessity in order to survive.  Having to resort to the proverbial cut their losses and…

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Tony
Article by Tony Zambito

CMO 2014: Achieve CMO and CEO Alignment With Powerful Insights

2013 may turn out to be a watershed year.  According to PWC’s (Price, Waterhouse Cooper) annual survey of CEO’s, nearly 65% view building a customer-focused organization as one of their top priorities.  Along with this top priority comes a willingness to invest time and money into developing customer intimacy and expanding their customer bases.   What this means for CMO’s is the gaze of the CEO’s on the customer health of the business will be stronger than ever. Moving Beyond Lip Service For years, we have heard CEO’s in roundtables, presentations, interviews, and conferences espouse the need to get closer to…

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Tony
Article by Tony Zambito

CMO 2014: Awakening To Buyer Foresight

Achieving competitive superiority is one of the overarching goals for B2B business organizations.  Doing so is no easy endeavor.  It involves keeping one step ahead of competitors as well as building strong customer loyalty.  Many factors contribute to achieving this goal.  One important factor is the ability to predict and to see the road ahead. A Learning Curve Marketing is increasingly shifting focus to making use of data and insights to help their organizations become more predictive.  Adapting analytics as well as insight-based analysis to make better-informed decisions about marketing strategies.  The past two years is proving to be a…

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Tony
Article by Tony Zambito

The Coming Era Of The Self-Qualified B2B Buyer

B2B buyers are about to enter new territory.  Giving B2B CMO’s and CSO’s new challenges as they strive to keep pace with evolving buying behaviors.  The “always on” nature of consumerism has bled over to B2B.  Unleashing a new powerful element in the ongoing buyer revolution. We are about to enter an era of the self-qualified B2B buyer. The 3 Phases Of The Buyer Revolution If we look back at what has been taking place, we find a habitual form of B2B buying power as a result of new digital technologies.  This means B2B buyers also want to fulfill desires…

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Tony
Article by Tony Zambito

4 Ways To Differentiate With B2B Audience Messaging Segmentation

If you put yourself in the shoes of a customer as a listener instead of the messenger, you might find a noise you do not like.  Perhaps it is a loud constant humming sound.  Five competing companies sounding like a meditative chant.  Yet there is no escape as a listener.  In the shoes of a customer, you move down the hall, only to find the same hum no matter who is the audience. Using an expression from years past, the only choice left for customers is to – tune out. Limitations of Quant In my recent conversations helping marketing and…

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Article by Tony Zambito

The State Of Buyer Personas 2014

Attempts to keep up with changing buying behaviors are very much like a car chase scene in an action packed movie.  Just as we are about to catch up with the buyer, new technology accelerates buyer progress.  Creating an ever present need to gain insight into newly forming behaviors on the part of buyers.  Otherwise, the chase ends. This year marks the twelfth year since the first buyer persona development methodology was created.  We have come very far yet we have far to go.  Understanding buyers in this new century is no easy climb.  One constant has remained during the…

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Tony
Article by Tony Zambito

4 Initiatives Chief Marketing Officers Must Get Right In 2014

The pace of change is accelerating.  Last year, most Chief Marketing Officers faced the tasks of making significant changes to how marketing operates.  Soaking in one buzzword after another as they try to make sense of the changing world swirling around them.  While the whirlwind of change will continue, CMOs will begin to sharpen their focus. A Clearer Picture The picture of the changing world of B2B buyers, while still hazy, is providing glimpses of clarity.  Allowing CMOs the ability to be informed as well as be responsive to dynamic changes.  New buying behaviors are beginning to take root.  Unclear…

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Article by Tony Zambito
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