Tag Archives: modern marketing

Buyer Personas Provide Human Face To Human-Centered Marketing

An essential part of developing a human-centered approach to modern marketing is hearing and observing your customers and buyers.  The aim is to reach a level of deep understanding, which helps us to make more informed strategic business decisions.  CMO’s and their C-Suite peers are collecting a tremendous amount of information.  Whether it is big data, sales intelligence, or companies engaging in careful qualitative studies of their customers. Making sense of a mountainous collection of information can prove to be a daunting exercise.  While we may gather better clarity on segments and groups of buyers, obtaining a sensible and informing…

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Tony
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The Power Of Human-Centered Marketing Begins With Empathy

An emerging truth about the world of digital transformation is the greater the increase in technology, the greater the need to understand humans.  Knowing how technologies and digital transformation are affecting how we work, conduct business, and go about our daily lives will be an imperative businesses cannot ignore.  In essence, it will take human understanding to succeed at modern marketing. A cornerstone principle behind a human-centered approach to modern marketing is being empathetic to the goals of humans – in our case your users, customers, and buyers.  Empathy will serve as the driving force behind the power of Human-Centered…

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Tony
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The Future Of Modern Marketing Is Human-Centered

Before the turn of the 20th century into the 21st century, a movement began.  This movement called for a more user-centered approach, or also commonly referred to as human-centered, to designing products, software, digital interactions, and design concepts.  It is rooted in the belief, which is by understanding human goals and behaviors; we can design concepts empathetic to the user – or humans.  More than a decade later, these concepts are becoming increasingly important to marketing. Modern marketing, as it responds to the overwhelming tentacles of the exploding digital economy, now requires the important element of design thinking.  With the…

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Tony
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The CMO Modern Marketing Guide To Buyer Personas And Buyer Insights Research (Part 3)

Part 3: A Closer Look At Modern Marketing Challenges The transformation to a new digital economy has been rapid.  A force of acceleration hit B2B organizations beginning the first decade of the 21st century.  During the past few years, in particular, we have seen the pace of acceleration quicken.  Causing many B2B organizations to either be caught unaware or be slow in matching the pace of transformative changes occurring. A New Way of Thinking Needed For Modern Marketing Challenges The new digital economy is turning traditional marketing on its head.  Presenting new challenges to CMO’s.  For many CMO’s, adapting to…

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Tony
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The CMO Modern Marketing Guide To Buyer Personas And Buyer Insights Research (Part 2)

Part 2: The Modern Buyer The digital economy and the continued evolution of digital technologies have had a monumental impact on buyers and their behaviors.    At the turn of the 20th century to the 21st century, B2B buying behaviors still existed in a very structured manner.  Supplier and buyer roles were clear, reliance on information from suppliers still prominent, and decision-making hierarchal in nature.  Fast forward to today, the modern buyer is an empowered force in a new as well as flatter digital economy. Emerging New Attributes Of Modern Buyers Post financial crisis of 2008 -2009, we are beginning to…

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Tony
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The CMO Modern Marketing Guide To Buyer Personas And Buyer Insights Research (Part 1)

As the 21st century arrived, so did many new digital technologies.  Well over a decade into the new century, we now have a robust digital economy altering economics and business forever.  Enabling globalization on a scale unfathomable before the entrance of the 21st century.  One significant outcome has been the continued evolution of buying behaviors. This outcome has created an ever-growing need for modern marketers to understand the new face of buyers in the digital economy.  A need CMO’s across the globe are finding essential to developing modern marketing strategies. CMO Perspective Understanding the macro-economic changes underway globally represents just…

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Tony
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