On the minds of many CEOs for this year and beyond is making business growth a top priority. From the likes of surveys by IBM and Gartner to surveys by the multitude of research firms across the globe, the one consistent driver identified by CEOs is that of business growth. Coming out of the doldrums …
Use Buyer Personas To Align Marketing With Business Growth Strategies Read More »
The digital economy continues to evolve at a fast clip. New technologies are being introduced nearly every month. Startups are ascending while long tenured organizations suddenly find themselves on shaky grounds. New services and product introductions are falling flat. Making the pursuit of understanding why customers are buying or not buying most difficult for many …
How To Gain Deep Insights Into New Customer Buying Behaviors Read More »
Many executives today are struggling in two areas. One is in formulating strategies designed to help their organization stand out in a crowded field. The second is in creating an enterprise adept with deep customer insights and understanding, which translates into obsessed customer focus. When struggling in these two areas, executives and their organizations can …
Stop Business Speak And Simplify Insights To Achieve Customer Centricity Read More »
I could use your help. For the past few years, I have put together an annual perspective on the State of Buyer Personas. This coming year, I will welcome responses to a comprehensive survey to include in this perspective. It is hard to believe nearly thirteen years have passed since founding the concept of buyer …
Major themes running through marketing and sales since 2012 has been companies are increasing spending in content marketing. Several surveys in 2014, including those from the Content Marketing Institute and eMarketer, show up to 70% or more of marketers plan to increase spending in content marketing. This is despite recent surveys and reports, such as …
We cannot wait to offer solutions. We have the thirty-second elevator pitch, content marketing, presentations, lead generation, demand generation, sales training, and sales enablement. All designed to be proficient at offering solutions. Some companies can reach a fervent pitch with their marketing and sales in seeking to tell people or companies they have the solution. …
The Importance of Understanding Context Before Jumping To Solutions Read More »
You cannot fake it. You should not even try. What am I talking about? We have plenty of efforts these days focused on humanizing in B2B Marketing. Which I believe is most definitely a good thing. However, we also have more savvy and knowledgeable customers and buyers in the digital age. And, one thing I …
When products or services look similar, are called by similar names, or represented to be the same as, this can lead to confusion. When it comes to buyer personas, this is more common than it should be. In helping several B2B organizations directly or in advising recently, I have noticed the confusion become more prominent. …
This July marks the 13th year since the first drafting of the concept and methodology of buyer persona development. Notably, in the last three years, we have seen an increase in awareness of buyer personas. Coinciding with the rise in content marketing, marketers seek to use buyer personas to help guide content strategies and tactics. …
5 Reasons For Poor Buyer Personas Steering Marketing In The Wrong Direction Read More »
Often studied in psychology, is the phenomenon of what people say and do is not always what they mean. Lurking in the sub-conscious as well as on conscious levels are guarded perceptions, defense mechanisms, mental images, prejudices, and etc. Often needing in-depth qualitative studies in social psychology to determine how groups of people think, behave, …
4 Principles For A Human-Centered Approach To Personas in Marketing Read More »
